Concept demo · Beyond the Bio
Mon–Sat appointments (02) 9438 1234 hello@northsidephysio.com.au
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Allied Health · North Sydney

Deliver care your patients will trust

Evidence-based physiotherapy, exercise physiology and remedial massage for North Shore locals. From acute injury to long-term performance — with same-week appointments and on-the-spot rebates.

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New patients welcome. No referral required.

4.9★180+ Google reviews
24hrOften same-week slots
HICAPSInstant health rebates
Physiotherapist treating a patient
4.9 Google rating · 180+ reviews
AHPRA registered clinicians Medicare EPC & private health WorkCover & CTP accepted Evenings until 7pm · Sat mornings
Conditions we treat

Find the right care for your injury

Targeted care for the injuries and conditions North Shore patients see us for most — with a clear diagnosis and treatment plan from visit one.

Back & neck pain

Disc issues, stiffness, headaches linked to posture, and chronic tension — hands-on treatment plus exercise you can maintain.

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Shoulder & rotator cuff

Impingement, frozen shoulder, post-surgery rehab, and overuse from sport or desk work.

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Knee & hip pain

ACL rehab, runners knee, arthritis management, and hip impingement — strength-led recovery.

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Sports injuries

From weekend warriors to competitive athletes — return-to-play plans with load management.

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Workplace & ergonomic

Desk pain, repetitive strain, and return-to-work programs. Workers comp paperwork supported.

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Paediatric & adolescent

Growing pains, sports injuries, and postural concerns — play-based, parent-friendly sessions.

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Our services

Tailored treatments. Lasting results.

Complete allied health under one roof — every plan built around your goals, not a generic protocol.

Physiotherapy treatment

Physiotherapy

Assessment, manual therapy, dry needling, and exercise prescription for musculoskeletal injuries and chronic pain.

Initial $145 · Follow-up $110

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Exercise physiology

Exercise Physiology

Clinical exercise for diabetes, cardiac rehab, osteoporosis, and cancer recovery. Medicare & NDIS eligible.

Initial $130 · Follow-up $95

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Clinical Pilates

Clinical Pilates

Reformer and mat sessions prescribed by physios — ideal for core strength, rehab, and injury prevention.

From $45 / class

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Remedial massage

Remedial Massage

Deep tissue, sports massage and myofascial release — standalone or alongside your physio program.

60 min $120 · 90 min $165

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Running assessment

Running Assessments

Video gait analysis, footwear advice, and strength programming to reduce injury risk and improve efficiency.

Full assessment $195

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Strength and conditioning

Strength & Conditioning

Supervised gym sessions bridging rehab to performance — physio-led programming in our on-site training space.

From $85 / session

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Patient experience

Care that feels personal, not rushed

Every appointment is one-on-one with your clinician. We take time to understand your goals, explain your diagnosis, and send you home with a plan you can actually follow.

  • 45-minute initial assessments with hands-on treatment
  • Home exercise programs with video demos via our app
  • Same clinician continuity — not a rotating roster
Physiotherapist with patient in clinic
Book with ease

Appointments that fit your schedule

Book online anytime. Evening sessions until 7pm, Saturday mornings, and same-week availability for most services.

  • Online booking with practitioner preference
  • SMS confirmations and reminders
  • HICAPS rebates processed on the spot
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Patient booking appointment on phone
Our approach

How your first visit works

One-on-one care from the moment you walk in — no rushed handovers or cookie-cutter programs.

01

We listen

Your history, goals, and what you've already tried — so we understand the full picture.

02

We assess

Hands-on examination and movement testing to reach a clear diagnosis you understand.

03

We treat

Manual therapy, needling, or taping in session one — plus exercises sent to your phone.

04

You progress

A written plan, home program with video demos, and reviews as you hit milestones.

Our clinic

Modern equipment. Expert hands.

Technology supports our clinicians — it doesn't replace them. Every tool is chosen to speed up diagnosis and guide your rehab.

Force & mobility testing

Objective strength and range-of-motion baselines so we track your progress session to session — not just by how you feel.

Video gait analysis

Frame-by-frame running and walking assessment to spot inefficiencies and guide footwear and strength recommendations.

Real-time ultrasound

In-clinic imaging for tendon and muscle assessment — plus biofeedback for core and pelvic floor retraining.

On-site rehab gym

Fully equipped strength area for supervised exercise — bridging treatment room to return-to-sport.

Clinical Pilates studio

Reformer and mat equipment for physio-prescribed sessions — scalable from acute pain to performance.

Digital exercise app

Your home program with video demos, progress tracking, and direct messaging to your clinician.

Train & recover

Physio-led strength training

Rehab doesn't stop at pain-free — our supervised gym sessions help you build resilience, power, and confidence to stay injury-free.

  • 1:1 and small-group sessions with exercise physiologists
  • Programs for return-to-sport, post-surgery, and chronic conditions
  • Progressive loading — no guesswork, no generic gym programs
  • Integrated with your physio plan for seamless handover
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Supervised strength training in rehab gym
Funding & rebates

We make claiming simple

Private health insurance

HICAPS on-site for instant rebates with Bupa, Medibank, HCF, NIB and all major funds. Bring your card to your appointment.

Medicare EPC

Up to 5 rebated sessions per year with a GP care plan. We can help coordinate your CDM paperwork before you arrive.

WorkCover & CTP

Approved provider for work-related and motor accident injuries. We bill insurers directly and liaise with your case manager.

Northside Physio clinic
About us

Your neighbours in allied health

Northside Physio has served the North Shore since 2011. We started with two rooms and a belief that great physio should feel personal — not production-line.

Today our team of eight clinicians sees 400+ patients each week, with on-site parking, a dedicated gym, and Pilates studio. We still remember your name.

8Clinicians
6Treatment rooms
15Years local
Meet the team

Experts who move you forward

Every clinician brings a specific specialty — so you're matched with someone who knows your injury inside out.

Dr Sarah Whitfield

Dr Sarah Whitfield

Principal Physio

Running injuries · Knee · Hip

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James Okonkwo

James Okonkwo

Exercise Physiologist

Chronic disease · Cardiac rehab

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Emma Liu

Emma Liu

Remedial Massage

Sports · Deep tissue · Myofascial

Book with Emma
Tom Bradley

Tom Bradley

Physiotherapist

Shoulder · ACL · Sports rehab

Book with Tom
Patient stories

What our patients say

★★★★★
"Sarah diagnosed my hip in one session after two other physios couldn't. Eight weeks later I ran the Sydney Half pain-free."
Michael TranCremorne · Running assessment
★★★★★
"After my knee replacement, James built a rehab program that made sense. I'm back gardening without fear."
Margaret O'BrienNeutral Bay · Post-surgery
★★★★★
"Tom was brilliant with my 12-year-old — patient, encouraging, and gave us a home program she actually enjoys."
Rachel & Sophie P.Mosman · Paediatric physio

Visit us

Location

North Shore clinic · Crows Nest area
Full address shared on booking confirmation

Phone

(02) 9438 1234

Hours

Mon–Thu 7am–7pm · Fri 7am–6pm
Sat 8am–1pm · Sun closed

Parking

On-site parking available. Street parking nearby. Directions sent with confirmation.

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Map showing North Shore clinic area
Parking & transport · Full address on booking
Built-in tools

Tools & integrations in this demo

Clinic-focused tools for bookings, triage, rebates, and patient retention.

Online booking

Cliniko-style scheduling with practitioner preference and service selection.

New patient triage

Injury history and urgency scoring for same-day prioritisation.

HICAPS integration

On-the-spot private health rebates at checkout.

SMS reminders

Automated appointment reminders and rebooking prompts.

Exercise app sync

Home programs with video demos pushed to patient phones.

Review capture

Post-visit Google review prompts and testimonial blocks.

FAQ

Frequently asked questions

What should I expect at my first visit?

You'll complete a short health history form, then your physio will ask about your injury, limitations, and goals. After a hands-on assessment, you'll get a clear diagnosis, treatment in session one if appropriate, and a home exercise program via our app with video demos.

Do I need a GP referral?

No — you can book directly. For Medicare EPC sessions (up to 5 per year), you'll need a GP care plan. We can help coordinate this before your first visit.

How long does each session last?

Initial assessments are 45 minutes. Follow-up physiotherapy is 30 minutes. Exercise physiology and massage sessions vary — check when booking.

What should I wear?

Comfortable clothing that allows access to the area being treated. Shorts for lower limb issues; singlet or loose top for shoulder and back assessments. We have change rooms if needed.

What's your cancellation policy?

24 hours notice for cancellations or rescheduling. Late cancellations may incur a $50 fee. We understand emergencies — just call us.

Do you treat Workers Compensation claims?

Yes. We're an approved WorkCover and CTP provider. Mention your claim when booking and our admin team will handle insurer paperwork.

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Start your recovery today

Submit an enquiry and our reception team will confirm within 2 business hours. Same-week slots available for most services.

  • New patients welcome — no referral needed
  • Medicare EPC & private health rebates on the spot
  • Free 10-minute phone consult if you're unsure
  • Evening appointments until 7pm, Saturday mornings
4.9 Google rating
Based on 180+ reviews

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